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Kays International L.L.C.

About Kays IT — Oman's AI-First Automation & IT Solutions Partner Since 2006

From AI customer automation to AI employees, AI receptionists and AI voice agents, Kays IT helps businesses across Oman work smarter — built on two decades of trusted IT and software solutions for the Education, Hospitality, Enterprise and Retail sectors since 2006.

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About Us

Oman's AI-First Automation & IT Solutions Partner Since 2006

Kays IT has empowered businesses across Oman since 2006. Today we lead with AI — AI business automation, AI workflow automation, AI customer automation, AI customer engagement and AI CRM — layered on the proven IT and software solutions we've delivered for years to the Education, Hospitality, Enterprise and Retail sectors in Oman.

AI Workflow Automation That Runs the Busywork

From SMEs to large enterprises, we put AI to work across your operations — AI employees that handle repetitive tasks, AI receptionists and AI voice agents that never miss an enquiry, and 24/7 engagement powered by FlowJuice AI, our own AI customer engagement and booking automation platform.

An Omani team reviewing AI dashboards at Kays IT in Oman
Our Journey

Two Decades of Technology in Oman — Since 2006

From a trusted software supplier to Oman's AI-first automation partner.

2006

Founded in Muscat

Kays International L.L.C. begins supplying and supporting business software across Oman.

2010s

Trusted Partnerships

Becomes SMART Authorized Platinum Partner and an authorized eZee (Yanolja Cloud) and TMBill partner for Oman.

2,000+

Customers Served

Grows to 2,000+ customers and 800+ schools across hospitality, education, retail and enterprise.

Today

AI-First

Builds FlowJuice AI in-house and leads with AI automation, AI employees and AI customer engagement.

Mission & Vision

Bringing AI to Every Omani Business

Our mission: make world-class AI automation and business software practical, affordable and locally supported for organisations across Oman and the GCC.

Our vision: a future where every business in Oman — from a single cafe to a national chain — runs smarter, with AI handling the repetitive work so people focus on customers and growth.

What drives us

Technology should remove friction, not add it. Every solution we deliver is judged on one thing: does it make our customer's day easier and their business stronger?

Our Values

What We Stand For

Customer First

We're judged by our customers' results, not our sales. Long-term partnerships beat one-off deals.

Local & Responsive

A team in Oman that answers fast, in Arabic and English, on-site when it matters.

Honest Technology

We recommend what fits — even when it's the simpler or more affordable option.

Always Improving

We keep our products, skills and support sharp as technology and AI move forward.

AI-First

What "AI-First" Means at Kays IT

AI isn't a buzzword for us — it's how we help Omani businesses do more with less.

01

AI Customer Automation & Engagement

Capture every enquiry and follow up automatically across WhatsApp, Instagram and web chat.

02

AI Employees & Receptionists

AI that answers, qualifies and books — on your website and over voice — 24/7.

03

AI Workflow & Business Automation

Automate repetitive back-office work so your team focuses on customers.

Our Products & Brands

The Technology We Deliver in Oman

FlowJuice AI

Our own AI customer-engagement and automation platform, built and owned by Kays International.

Maxim Retail POS

Our in-house retail and supermarket POS, built for Oman and VAT-ready.

eZee Hospitality Suite

Cloud PMS, channel manager, booking engine, restaurant POS and revenue management.

TMBill

A complete restaurant operating system for cafes, QSR and cloud kitchens.

SMART Boards & Lumio

Interactive displays and AI-powered classroom software for schools and boardrooms.

ClassVR

Virtual-reality learning that brings lessons to life in Omani classrooms.

Accreditations & Partnerships

Authorized, Accredited & Trusted in Oman

Genuine, warranty-backed technology with official vendor support — and our own products too.

SMART

Authorized Platinum Partner

eZee · Yanolja Cloud

Authorized Partner — Oman

TMBill

Authorized Partner — Oman

ClassVR

Authorized Reseller — Oman

And our own products — FlowJuice AI and Maxim — are built and owned by Kays International.

Industries We Serve

AI-Powered Software Solutions for Every Sector in Oman

Hospitality

Manage reservations, streamline operations, and improve guest satisfaction with our user-friendly hotel and restaurant software solutions.

Hospitality Solutions

Education

Engage students and enhance learning outcomes with our interactive Smartboards and comprehensive educational software suite.

Education Solutions

Retail

Optimize inventory management, improve checkout speed, and provide exceptional customer service with Maxim software, specifically designed for retailers in Oman.

Maxim Retail POS

Enterprise

Kays IT transforms corporate collaboration with Smartboards, fostering seamless interaction and innovative decision-making in meeting rooms.

Enterprise Solutions
Trusted Partner, Exceptional Support

More Than a Vendor — Your Dedicated Partner

At Kays IT, we go beyond software. We're your AI automation partner — committed to your success as AI reshapes how businesses operate. With a track record of serving over 2,000 customers across Oman, we understand the challenges local businesses face and pair the right AI tools with hands-on, local support to overcome them.

  • Dedicated Partnership — we're more than just a vendor; we're your dedicated partner in success.
  • Tailored Solutions — our software solutions are customized to meet your specific needs and objectives.
  • Proactive Assistance — our team provides proactive support to address issues before they impact your operations.
  • Timely Response — count on us for timely and reliable post-sales support whenever you need it.
  • Continuous Improvement — we continuously strive to improve our services to ensure your ongoing success.
A Kays IT consultant supporting a business owner in Oman

Partner with Kays IT and experience the difference a dedicated partner can make in your journey to success. Let us be your trusted ally, providing exceptional support every step of the way. Contact us today to learn how we can elevate your business to new heights.

Kays International L.L.C.

Why Choose Kays IT?

  • Industry-Specific Solutions: we understand the unique challenges faced by businesses in Oman's Education, Hospitality, and Retail sectors. Our software solutions are designed to address those specific needs.
  • Proven Track Record: with a long-standing presence in Oman and a history of successful implementations, we are a trusted partner for businesses seeking to improve efficiency and achieve their goals.
  • Exceptional Customer Service: we are committed to providing exceptional customer service and support throughout your entire journey with Kays IT.
Kays IT — a trusted AI and IT partner in Oman
How We Work

From First Call to Long-Term Partner

01

Understand

We listen first — your goals, workflows and challenges — before recommending anything.

02

Recommend

We propose the right fit from our range, configured for Oman and your budget.

03

Implement

On-site installation, setup and data migration handled by our local team.

04

Support

Training and responsive after-sales support so you keep getting value.

Implementation & Onboarding

Set Up Right, From Day One

Every rollout includes professional installation, configuration for Oman VAT and your processes, and data migration — so you go live without disruption.

  • On-site installation & hardware setup
  • Configuration for Oman VAT & local compliance
  • Data migration from your existing systems

No disruption

We plan go-live around your operating hours so your business never stops trading.

Training

Training in Arabic & English

Your team only gets value from technology they're confident using — so we train them properly.

Hands-On Sessions

Practical, role-based training for front-line staff and managers.

Bilingual

Delivered in Arabic and English to suit your team.

Refreshers

Ongoing sessions as you add features, AI tools or new staff.

After-Sales Support

Support That Actually Answers

Customers stay with us for years because our support is fast, local and genuinely helpful — by phone, WhatsApp and on-site when needed.

  • Local Oman-based support team
  • Phone, WhatsApp & on-site assistance
  • Proactive help before issues impact operations

Like family

"The support team is almost like family now — always professional, always on call." — a long-standing Maxim POS customer in Oman.

Local Presence

Based in Oman, Serving the GCC

Headquartered in Wattayah, Muscat, with the reach to support businesses across Oman and the wider Gulf.

Muscat HQ

Al Wattayah, Regus Business Center, Tamimah Building, Al Nahdah Road.

Across Oman

Customers from Muscat to Salalah, Sohar, Sur and beyond.

Into the GCC

Supporting groups and chains operating across the Gulf.

Backed by Advid

Our offshore delivery hub for development and managed support.

Oman Vision 2040

Partners in Oman's Digital Transformation

Oman Vision 2040 puts technology and a diversified, knowledge-based economy at its heart. Kays IT helps local businesses play their part — adopting AI, automation and modern software that make them more productive and competitive.

Why it matters

Digital, AI-enabled businesses are more resilient and create better jobs — exactly the future Vision 2040 envisions for Oman.

2006Operating in Oman since
2,000+Satisfied customers
800+Schools served
5,000+Smartboards installed
4Industry sectors
Who We Serve

Trusted Across Oman's Key Sectors

From independent businesses to national chains and institutions.

Hotels & Hospitality

From boutique properties to hotel groups using the eZee suite.

Restaurants & Cafes

QSR chains, cloud kitchens and cafes running TMBill and eZee Optimus.

Retail & Supermarkets

Hypermarkets and stores on Maxim Retail POS.

Schools & Universities

800+ institutions with SMART Boards, Lumio and ClassVR.

Ready to Take Your Business to the Next Level?

Contact Kays IT today for a free consultation and explore how our software solutions can help your business in Oman thrive.

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FAQ

Frequently Asked Questions

We now have an FAQ list that we hope will help you answer some of the more common ones.

Is Kays IT an authorized SMART partner?

Yes — Kays IT is a SMART Authorized Platinum Partner in Oman, an authorized partner for eZee (Yanolja Cloud) and TMBill, and an authorized ClassVR reseller. We also build and own our own products, FlowJuice AI and Maxim.

How long has Kays IT operated in Oman?

Since 2006 — nearly two decades supplying, implementing and supporting business technology for organisations across Oman and the GCC.

Does Kays IT build its own software?

Yes. FlowJuice AI — our AI customer-engagement and automation platform — and Maxim Retail POS are both built and owned by Kays International.

Which industries does Kays IT serve?

Hospitality, education, retail and enterprise — hotels, restaurants and cafes, supermarkets, schools and universities, and corporate teams across Oman.

Where is Kays IT based, and which areas do you cover?

We are headquartered in Al Wattayah, Muscat, and support customers across Oman — from Muscat to Salalah, Sohar and Sur — and into the wider GCC.

What does being "AI-first" mean for my business?

We lead with AI automation — AI customer engagement, AI employees, AI receptionists and voice agents, and workflow automation — to help your team do more with less, on top of proven business software.

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Tell us what you need — we reply within one business day.