Introducing FlowJuice AI — customer engagement & booking automation for Oman & the GCC →

Two decades of trust.
Now powered by AI.

Q: What does Kays IT do?

We are an Oman-based, AI-first technology partner since 2006. We supply, implement and support business software and AI automation, POS, hotel and restaurant systems, SMART classrooms, and our own FlowJuice AI and Maxim products, across Oman and the GCC.

Q: Are you an authorized partner for these brands?

Yes, SMART Authorized Platinum Partner, authorized partner for eZee (Yanolja Cloud) and TM-Bill, and an authorized ClassVR reseller. FlowJuice AI and Maxim are our own products.

Q: Do you build your own software?

Yes. FlowJuice AI and Maxim Retail POS are built and owned by Kays International.

Q: Which industries do you serve?

Hospitality, retail, education and enterprise, hotels, restaurants and cafes, supermarkets, schools and universities, and corporate teams.

Q: Where are you based and who do you support?

We are headquartered in Al Wattayah, Muscat, supporting customers across Oman and the wider GCC, with local install, training and after-sales support.

Kays IT helps businesses across Oman & the GCC work smarter with AI — from AI customer automation and engagement to AI employees, AI receptionists, voice agents and AI-powered CRM — backed by 20 years of trusted software solutions, implemented locally.

Get in Touch Explore the platform

Est. 2006 · Muscat 2000+ clients Oman & GCC English · العربية

Kays IT · client control center

FlowJuice AI — engagement1,284 conversations handled this week

↑ 32%

Bookings confirmed automaticallyacross WhatsApp, Instagram & web chat

↑ 21%

eZee Absolute · Pulse AI47 contactless check-ins today

Live

TM-Bill · Maxim POSOrders & sales syncing in real time

✓

FlowJuice AI · live conversation

Hi, do you have a table for 4 tonight?

Of course — 7:30 or 9:00 PM are available. Which do you prefer?

7:30 works

Booked ✓ Table for 4 at 7:30 PM. A reminder will follow an hour before.

Answered in 1.2 seconds · Arabic & English

The reality

Growing a business in Oman shouldn't mean doing everything twice

Most teams lose hours — and customers — to the same gaps. Sound familiar?

Missed enquiries

Leads message after hours on WhatsApp and Instagram, and nobody replies in time.

Manual admin

Re-keying orders, chasing no-shows and updating spreadsheets by hand.

Disconnected systems

POS, bookings, accounts and channels that don't talk to each other.

No time to follow up

Past customers drift away because nobody has time to bring them back.

Kays IT closes these gaps with the right software for your industry — and AI that quietly handles the repetitive work, so your team can focus on customers and growth.

AI-First

Put AI to work across your business

Your 24/7 digital teammate — answering, booking and following up while you sleep.

AI Customer Engagement

Reply to every WhatsApp, Instagram and web enquiry in seconds, in Arabic and English.

AI Employees

Digital teammates that handle routine requests and qualify leads around the clock.

AI Receptionists & Voice Agents

Answer calls and chats, book appointments and never miss an opportunity.

AI Workflow Automation

Automate follow-ups, reminders and back-office tasks end to end.

What we do

Three ways we move your organisation forward

AI & Automation

FlowJuice AI engages customers, confirms bookings and runs follow-ups across every channel — 24/7, in Arabic and English.

Explore AI solutions

Industry Software

The world's leading platforms for hotels, restaurants, retail and education — configured, localised and supported in the Gulf.

Browse products

Offshore Staffing

Dedicated remote developers, support engineers and back-office teams that cut operating costs without cutting quality.

Build your team

Flagship · Built by Kays IT

FlowJuice AI — customer engagement & booking automation

Across WhatsApp, Instagram, Facebook, Email, SMS and Live Chat: instant responses, automated follow-ups, confirmed bookings and win-back campaigns — without adding headcount.

Respond instantlyAutomate follow-upsFill your calendarBring customers back

Discover FlowJuice AI Visit FlowJuice.ai ↗

FlowJuice AI

One platform. Every customer conversation.

Instagram

Facebook

SMS

Live Chat

What's new

The newest ways we help you grow

FlowJuice AI

Our own AI engagement & automation platform — Oman & the GCC.

eZee Mint

AI revenue management that lifts hotel RevPAR.

Lumio by SMART

AI that builds teacher lessons in minutes.

Maxim AI Video Analytics

CCTV-by-invoice loss prevention for retail.

TM-Bill

A complete restaurant operating system.

Pulse AI for Hotels

AI guest journeys inside eZee Absolute.

Who we serve

Built for your business

Hotels & Restaurants

The full eZee suite, TM-Bill and AI guest engagement.

Supermarkets & Retail

Maxim Retail POS with AI video analytics.

Schools & Universities

SMART Boards, Lumio AI and ClassVR.

Corporates & Enterprise

SMART meeting displays and AI automation.

How we work

What working with Kays IT looks like

We don't drop off software and disappear. We stay with you from first conversation to fully operational — and beyond.

Consult

We learn your workflows and recommend the right-fit solution — no guesswork, no overselling.

Configure

We tailor and install the system to your business — VAT, branches, menus, pricing, everything.

Train

We train your team in Arabic & English until they're confident — not just a one-off handover.

Support

Responsive local support, updates and check-ins for the life of the system. We don't disappear.

Accredited & trusted

Genuine technology, backed by official support

Authentic, warranty-backed products from the world's leading brands — and our own software, built in-house.

SMART

Authorized Platinum Partner — Oman

eZee · Yanolja Cloud

Authorized Partner — Oman

TM-Bill

Authorized Partner — Oman

ClassVR

Authorized Reseller — Oman

Plus our own products — FlowJuice AI and Maxim — built and owned by Kays International.

Client stories

Trusted by businesses across Oman

Don't take our word for it — here's what Omani business owners say about working with Kays IT.

★★★★★

"We've used Maxim Retail POS for years across all our stores in Oman. The Kays International team is efficient and responsive, with swift support whenever needed. They know exactly what our stores need in POS software & hardware."

Mr. TharishAl Hijri Trading

★★★★★

"The Maxim Retail POS team constantly upgrades features that help us retailers improve efficiency on the POS & the back office. Their support and after-sales service are expeditious."

Mr. ShajahanAlwan Al Duqm Shopping

★★★★★

"We've used Maxim Retail POS and accessories from Kays IT since 2015. Their support team is almost like family now — always professional, always on call. I highly recommend them."

Mr. TipuAl Neama Shopping

★★★★★

"Maxim Retail POS is feature-rich, reasonably priced and easy to use — robust and efficient compared to any other product in the market, and fully VAT compliant for Oman. Excellent after-sales service."

Mr. HaneefBarakath International

Local, always

A team in Oman that actually answers

We don't disappear after the sale. From our base in Muscat, our team installs, trains and supports you — in Arabic and English, by phone, WhatsApp and on-site — across Oman and the GCC.

Local Oman-based team since 2006
Bilingual training & support
Proactive help before issues bite

Get in Touch

Like family

"The support team is almost like family now — always professional, always on call." — a long-standing Kays IT customer in Oman.

FAQ

Questions, answered

What does Kays IT do?

We're an Oman-based, AI-first technology partner since 2006. We supply, implement and support business software and AI automation — POS, hotel and restaurant systems, SMART classrooms, and our own FlowJuice AI and Maxim products — across Oman and the GCC.

Are you an authorized partner for these brands?

Yes — SMART Authorized Platinum Partner, authorized partner for eZee (Yanolja Cloud) and TM-Bill, and an authorized ClassVR reseller. FlowJuice AI and Maxim are our own products.

Do you build your own software?

Yes. FlowJuice AI (AI customer engagement & automation) and Maxim Retail POS are built and owned by Kays International.

Which industries do you serve?

Hospitality, retail, education and enterprise — hotels, restaurants and cafes, supermarkets, schools and universities, and corporate teams.

Do you provide AI solutions?

Yes. AI customer engagement, AI employees, AI receptionists and voice agents, and workflow automation — built for Oman and the GCC through FlowJuice AI.

Where are you based and who do you support?

We're headquartered in Al Wattayah, Muscat, supporting customers across Oman and the wider GCC, with local install, training and after-sales support.

Two decades of trust.Now powered by AI.

Growing a business in Oman shouldn't mean doing everything twice

Missed enquiries

Manual admin

Disconnected systems

No time to follow up

Put AI to work across your business

AI Customer Engagement

AI Employees

AI Receptionists & Voice Agents

AI Workflow Automation

Three ways we move your organisation forward

AI & Automation

Industry Software

Offshore Staffing

FlowJuice AI — customer engagement & booking automation

The newest ways we help you grow

A complete stack, by industry

Hospitality

Retail & F&B

Education & Enterprise

Built for your business

What working with Kays IT looks like

Consult

Configure

Train

Support

Genuine technology, backed by official support

SMART

eZee · Yanolja Cloud

TM-Bill

ClassVR

Proven where it matters

Hospitality

Education

Retail

Enterprise

Trusted by businesses across Oman

A team in Oman that actually answers

Like family

From our knowledge hub

Best Affordable Interactive Displays for Oman Schools in 2026

SMART Board Installation in Oman: From Survey to First Lesson

How to Increase Direct Bookings for Oman Hotels in 2026

Questions, answered

Ready to put AI to work in your organisation?

Two decades of trust.
Now powered by AI.